Joe Volin's 12-Part Personal Guarantee

17 Tragic Misconceptions About Wills and Trusts

7 Potential Problems With Living Trusts

9 Dangers of Owning Property in Joint Tenancy

10 Fatal Mistakes That Tear Families Apart

Solutions to 15 Problems That Could Cost You a Fortune

Your Estate Plan Needs Maintenance

How to Choose a Qualified Lawyer

12 Tough Questions to Ask a Lawyer

Quiz for Estate Planning Lawyers

How I Calculate Legal Fees

Testimonials from Clients and Professionals

Continuing Education Courses

Joe Volin's 12-Part Personal Guarantee

When you hire my services, I promise you will receive...

Close Personal Attention. I promise I will answer all your questions, meet with you as often as you wish, and do everything possible to treat you the way I like to be treated when I'm the client.

Immediate Access. If I'm in the office and available when you call, I promise I will speak with you immediately. If I'm out of the office or with a client, I will return your call as soon as I finish. I do not screen calls based on who pays the highest fees, or who demands the most attention. I speak with clients in the order they call. You can depend on it.

Prompt Return Calls. I promise I will make every effort to return your phone calls promptly. If I discover that I will be tied up longer than a few minutes, I'll ask my secretary to call you and set a time for our telephone appointment.

Quick Response to Your Requests. Whenever you need something from my office, please don't hesitate to call. If I'm not available at that moment, feel free to ask my secretary to help you. If she cannot fulfill your request, I'll handle it for you as soon as I'm available.

Confidential Service. I promise when you hire my services, I create your entire asset protection and estate plan myself. I will not delegate your legal work to a junior attorney, associate, assistant or paralegal. Our lawyer-client relationship is between you and me. Period.

Fair and Reasonable Fees. When you hire my services, you are not paying for a penthouse suite of offices or a huge support staff of secretaries and assistants. I keep close watch on my overhead and regularly monitor my fees to make sure they are fair and reasonable for both of us. You don't want a cheap lawyer who charges so little that he goes out of business. Nor do you want the most expensive lawyer who charges you for the paintings on his walls. The best lawyer-client relationship is the one when both you and I are happy. I promise to work with you to that end.

Free Telephone Conferences. After I prepare your asset protection and estate plan, I offer you the opportunity to speak with me over the telephone without charge. You're invited to call to discuss any matter or question involving asset protection, estate planning, elder law, and related subjects. Because of the possibility of abuse, although rare, I must reserve the right to withdraw this offer in extreme cases.

Free Peace of Mind Meeting. After your death, or your spouse's death, I will meet with the surviving spouse and heirs at no charge to answer questions and explain what needs to be done to settle your affairs in the shortest time at the lowest possible cost.

Competent Estate Planning Services. I work hard to maintain the highest level of knowledge in the areas of asset protection and estate planning. I eagerly attend continuing education classes, seminars and workshops. They allow me to provide you with the latest information, most effective techniques, and most efficient planning methods so you and your family are well protected if your health ever declines.

Aggressive Representation. Most estate planning lawyers are not trial lawyers. So when a conflict arises that requires court appearances, they often send the case to another lawyer. In my years practicing law, I have tried over 200 cases in court. So I am no stranger to the courtroom. If something arises in your personal or business affairs that requires a trial attorney, I will gladly represent you at trial if I feel I have the knowledge and skill in that particular area. If you need a lawyer who has unusual knowledge, I'll invite a specialist to work with me, or I'll recommend that we turn the case over to the specialist, if that is in your best interests. One thing for sure: I'll help you every step of the way and I will never leave you hanging.

Value in Every Respect. My goal is to make sure you feel the value you receive from my services is always greater than the fee you pay. So while I can't guarantee my fees will always be low, I can guarantee that they will always be fair. I want you to receive more value from me than any other lawyer you know. And I'll work hard to make sure you do.

More Than You Expect. If you think of some way I can provide you with better service, or better meet your family's needs, please tell me how. Even though we work together on your estate planning affairs, still, I'm not a mind reader. If you have something troubling you, or if you have a concern or a problem, please discuss it with me. If I can help you, I will. And if I can't help you, I may know someone who can. A good lawyer-client relationship deals with all types of problems, not just legal problems. I want to be a resource for you, not just for estate planning matters, but for all challenges you face. So if something crosses your mind and you want my input, I'll be happy to help.

Provided as an educational service by Asset Protection and Estate Planning Lawyer John Joseph Volin. If you have questions or comments, you're invited to call Joe at (480) 820-0800.